2017 Student Agreement

5. Cancellations, Change of Bookings, Postponements Including PC Exams

You are at liberty with written consent to change to a confirmed course within the same semester after booking/enrolling and even after paying without any extra charges and in which case it will be your responsibility to return any learning materials already issued to you in original condition and collect a new set. You can also with written consent, postpone your course/studies from one semester to the next with no extra costs if the amount is fully paid before end of the current semester otherwise any course fee increases the following semester/s will attract extra charges. You can postpone a course for up to two semesters ONLY unless the course does not run during the next two semesters where further postponement can be allowed. Case study courses can only be postponed up to a maximum of 2 quarters/sessions ONLY unless the course does not run during the next two quarters/sessions where further postponement can be allowed up to a maximum of 2. Should you however cancel your booking/enrolment, it will result in you forfeiting your fees due to service costs incurred/committed upfront to provide the services that cannot be reversed by your cancellation. All classes advertised run subject to availability, should we not run a course at your preferred campus due to unforeseen circumstances – you will be transferred to another campus where the course is running.

PC Exams can be rescheduled up to 2 working days before the exam either by contacting our pcexams department via pcexams@charterquest.co.za PC Exams cancellation for any reason will result in a candidate forfeiture of the total exam fees.

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